Responsibilities

Project planning and implementation

♦ a) In collaboration with the CM, prepare a long-term work plan in consultation with all CCCM units, considering community needs, the longer-term vision of the site and project/donor requirements.

♦ b) Ensure/co-lead regular staff coordination meetings and follow-up on the timely implementation of the workplan.

♦ c) Supervise the Site Maintenance and Community mobilization units in their day-to-day activities and support them to achieve their targets.

♦ d) Contribute to service provision in line with minimum standards and through close collaboration with service providers, camp residents and the camp administration

♦ Ensure service delivery in line with minimum standards

♦ e) Ensure effective CwC schemes are in place, including the development of an inclusive governance structure.

♦ f) Supervise service monitoring exercises and addressing of gaps through the CCCM units, referrals, advocacy and follow-up with service providers.

♦ g) Supervise the identification and implementation of site maintenance activities, ensuring inclusive access to services.

♦ h) Support the performing of site assessments, service and stakeholder mappings and contribute to maintaining updated contact lists.

♦ i) Strengthen coordination mechanisms on site with various stakeholders.

♦ j) Hold coordination meetings for the site and team meetings as required.

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External relations

♦ a) Undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners and stakeholders in all stages of project design and implementation.

♦ b) Cultivate good relations with key humanitarian actors – local and international through regular attendance and facilitation of meetings.

♦ c) Maintain excellent relationships with local authorities, IDP community members and host community in order to ensure smooth communication, activity implementation, and community outreach.

♦ d) Ensure that always contact with beneficiaries is conducted in a sensitive and respectful manner.

♦ e) Identify opportunities to collaborate and coordinate efforts with other organizations to ensure complementarity of activities and gap filling.

♦ f) Support with troubleshooting and conflict resolution with third parties.

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Quality control

♦ a) Assess the CCCM activities undertaken and ensure efficient use of resources and quality implementation.

♦ b) Provide technical guidance and supervision to CCCM units, regularly monitor implementation and flag urgent issues as they arise.

♦ c) Document lessons learned and best practices and contribute to strengthening institutional memory.

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Reporting

♦ a) Provide regular and timely updates on progress and challenges in coordination with the CM.

♦ b) Contribute to external reporting as required.

♦ Administration and Operational Management of CCCM Activities Implementation

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Finance

♦ a) Support the Camp Manager with budget follow-up and forecasts, regarding the XXXX units.

♦ b) lead the review and submission of FLATs documents for XXXX units.

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Logistics

♦ a) Support the Camp Manager with procurement planning and follow-up, leading all procurement follow up for the ComMob and SM units, including the preparation of procurement plans, OFs, TCs, etc. up until the signature of the completion certificate.

♦ b) Ensure a proper management and use of the project assets and stocks.

♦ c) Lead CCCM team movements based on available fleet and applicable policies.

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Compliance and filing

♦ a) Keep record of all CCCM documents on the server and as hard copy as needed.

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Security and contingency planning

♦ b) Ensure that each team member is aware of security issues, policies, SOPs and they follow them accordingly.

♦ c) Contribute to drafting and updating camp contingency plans.

♦ d) Lead the drafting and submission of SIRs.

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HR

♦ a) Ensure timely recruitment of staff and daily labor in anticipation of needs and avoidance of gaps.

♦ b) Follow up on staff management, including development of ToRs, leave planning, performance appraisals and the identification of recruitment needs.

♦ c) Strengthening of team capacity through trainings and/or the identification/flagging of training needs, the development of improvement plans and highlighting of performance gaps to the CM.

♦ d) Ensure that staff understand and can perform their roles and responsibilities.