Categories

Responsibilities

Reporting structure

The IT Officer reports to the Logistics Manager

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Detailed Responsibilities

♦ Work in coordination with the IT team in the Headquarter to ensure the IT systems being implemented is in line with the global guideline from the Headquarter.

♦ Administer network workstations utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more OPS-based or non-UNIX based operating systems.

♦ Travel to ops base routinely to provide IT maintenance, training and support to sectors.

♦ Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software for logistic department and accompany procurement officer for advising on purchasing when required.

♦ Investigate user problems, identify their source, determine possible solutions, test and implement solutions.

♦ Install computer programs, with limited and/or administrator PC user functions.

♦ Install, configure, and maintain personal computers, Novell networks, OPS workstations, file servers, internet networks, network cabling, and other related equipment, devices, and systems; add or upgrade and configure modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.

♦ Perform and/or oversee software and application development, installation, and upgrades.

♦ Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.

♦ Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

♦ Instruct system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.

♦ Identify utilization patterns and their effect on operation/system availability and performance expectations.

♦ Anticipate communication and networking problems and implement preventive measures.

♦ Establish and perform maintenance programs following IT standards and policy.

♦ Ensure timely user notification of maintenance requirements and effects on system availability.

♦ Investigate, recommend and install enhancements and operating procedures that optimize network availability.

♦ Maintain confidentiality with regard to the information being processed, stored or accessed by the network.

♦ Document network problems and resolutions for future reference.

♦ Any other tasks assigned by Logistics Manager.

♦ Ensure that the programme does not violate any restrictions imposed on the use of copyrights and hardware equipment, and plan ahead for any request of exemption.

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Safeguarding

• Work in compliance with/ uphold the organization's Safeguarding framework - Policy on Personal Conduct, Protection of Children and Vulnerable Adults Policy, Dignity at Work Policy, Reporting Malpractice (Whistleblowing) Policy, Equal Opportunities Policy and Policy on Modern Slavery
• Demonstrate an open and transparent way of working that facilitates a strong safeguarding culture

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General Responsibilities:

♦ Work within the framework of the Organization’s core values

♦ Represent the Organization with integrity and professionalism

♦ Participate in meetings where relevant as directed by Management, and

♦ Apply learning from appropriate training and development programmes