Categories

Responsibilities

♦ Work with the protection officer and the admin officer to develop and oversee activities for women and girls’ safe space (WGSS)/ PU in the designated area of intervention, including the support of survivors in the WGSS/PUs/Health facilities/mobile clinics.
♦ Identify and implement timely, survivor-centered, and age-appropriate case management services to all clients reaching the our-supported WGSS/HF/PUs ensuring strict adherence to the GBV guiding principles
♦ Work closely with the GBV senior officer based in Amman on the provision of case management intervention to sensitive cases.
♦ Follow up on cases to ensure timely delivery of services throughout the standard phases of CM
♦ Identify available services and coordinate referrals based on the wishes and consent of the survivor. (Internal, such as specialized PSS within the WGSS/clinical GBV at our-supported HF and external services such as shelter and WASH, etc.)
♦ Advocate with organizations supporting GBV survivors to provide additional confidential services to clients of the WGSS, in accordance with their wishes and GBV guiding principles.
♦ Utilize GBV data management tools and systems to record information about clients accessing services, in line with the principle of confidentiality, and utilize aggregate information to improve service delivery.
♦ Support the development and utilization of referral pathway for GBV cases.
♦ Monitor the hotline and ensure referral paths are updated
♦ Assess the knowledge and utilization of health and other services available for survivors of GBV.
♦ Create and maintain a welcoming and safe environment through the WGSS or HF or mobile clinic.
♦ Assist and participate in the dissemination of information, education and communication materials in the health facilities program to be specifically integrated into health-related awareness activities.
♦ Work closely with CHW to ensure awareness of services in the community, facilitate referrals into and out of the community center, and to support clients on GBV protection related needs.
♦ Assist in collecting data and statistics related to the activities of health workers in health facilities related to the protection program (such as collecting documentation related to the involvement of health awareness and protection activities) and sharing them with the Monitoring and Evaluation Assistant by following the organization’s internal procedures.
♦ In coordination with the supervisor, support capacity building and coordination activities in the field, including by delivering training sessions to the WGSS/PUs/HF staff on Case management principles, Psychosocial First Aid (PFA) and safe and caring support to GBV survivors.
♦ Maintain a positive relationship with women committee(s), community mobilizers and other community-based groups to ensure they are involved in the activities of the WGSS/PUs/HFs/mobile clinic team, and they play an active role in the referral pathway.
♦ In coordination with the protection officer/ Admin Officer, maintain a collaborative relationship with all organizations working in the context to facilitate referrals and joint activities, while upholding our standard in GBV programming.
♦ Complete monthly activity reports and attend weekly case review meetings.
♦ In coordination with the supervisor, develop and maintain work plans to achieve target indicators.
♦ Collect data through case management tools and data management systems for GBV and non-GBV cases.
♦ Attend required GBV meetings and trainings required by the Protection Officer and the technical supervisor.
♦ Any other tasks assigned by the supervisor.

Safeguarding
♦ Uphold and promote our commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
♦ Consistent with our safeguarding and protection policies, ensure all people who come into contact with us are as safe as possible.

"We Has a zero-tolerance policy towards any behaviour that violates its code of conduct, including sexual harassment, exploitation, abuse, as well as lack of integrity, corruption, and fraud. we also adheres to strict safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles"