Categories

Responsibilities

Job Purpose: Under the direction of Logs Manager, and working in close cooperation with IT
colleagues at Headquarters, works to support the management of networks and systems and
monitors WiFi and Local Area Networks (LANs). Ensures all ORGANIZATION’S staff have appropriate
and secure computing devices. Also performs a variety of maintenance tasks to ensure that
ORGANIZATION’S policies are applied and IT performance meets organizational requirements.

Main Tasks and Responsibilities
♦ Ensures programme compliance with ORGANIZATION’S’s Data Protection Minimum
Standards;
♦ Installs computer software following ORGANIZATION’S IT policy
♦ Escalates any identified risks to the senior management team
♦ Investigates user problems, determine their source and determine possible solutions;
♦ Installs, configures, and maintains PCs, networks, ethernet networks, network cabling, and
printers, scanners and and other related equipment or devices;
♦ Performs and/or oversees software and application installation, and upgrades;
♦ Implements network security protocols following HQ guidance;
♦ Troubleshoots networks and systems to identify and correct malfunctions;
♦ Instructs system users on operating systems and other standard ORGANIZATION’S
applications;
♦ Ensures timely user notification of maintenance requirements and effects on system
availability;
♦ Develops operating procedures that optimize network availability;
♦ Maintains IT inventory records and manages the IT assets register;
♦ Travels to ORGANIZATION’S’s bases in HSK & RAQ when required to provide IT maintenance,
training and support to users;
♦ Participate in Support Services, IT and management meetings as required;
♦ Conducts any other IT related tasks assigned by Logs Manager.

General Responsibilities
♦ Works within the framework of ORGANIZATION’S’s core values;
♦ Encourages an open and transparent way of working that facilitates a cooperative working
culture within and between teams.
♦ Represent ORGANIZATION’S with integrity and professionalism
♦ Participate in meetings where relevant as directed by Management, and
♦ Apply learning from appropriate training and development programmes

Safeguarding
♦ Work in compliance with/ uphold ORGANIZATION’S's Safeguarding framework - Policy on
Personal Conduct, Protection of Children and Vulnerable Adults Policy, Dignity at Work
Policy, Reporting Malpractice (Whistleblowing) Policy, Equal Opportunities Policy and Policy
on Modern Slavery
♦ Demonstrate an open and transparent way of working that facilitates a strong safeguarding
culture